Store Policy
Customer Care
At Anise Lifestyle Lingerie, we strive to provide exceptional customer care to all of our customers. Our customer care policy outlines our commitment to providing a positive and hassle-free experience for every customer:
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Prompt Communication: We aim to respond to all customer enquiries and concerns in a timely manner. We are available via email and chat to assist with any questions or issues.
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Personalised Assistance: We provide personalised assistance to each customer. Whether you have questions about sizing, styles, or deliveries, we are here to help.
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Feedback and Suggestions: We value your feedback and suggestions on how we can improve our service. Whether you have ideas for new products or ways to enhance your shopping experience, we welcome your input.
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Transparency and Honesty: We believe in being transparent and honest with our customers. If there are any delays or issues with your order, we will communicate with you openly and work to resolve the issue quickly.
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Continuous Improvement: We are constantly striving to improve our customer care practices and service offerings. We regularly review and update our policies to ensure that we are meeting the needs and expectations of our customers.
By following these customer care guidelines, we aim to provide a positive and personalised experience for all of our customers. If you have any questions or concerns, please do not hesitate to reach out to us at aniselifestyle@icloud.com.
Privacy & Safety
Registration & VAT
Anise Lifestyle (Trading as Anise Lifestyle Lingerie)
Sleutelstraat 9
B-2550 Kontich
Belgium
E-mail: aniselifestyle@icloud.com
Company registration number: 0314595348
VAT registration number: BE1011458491
Collection of Personal Information
Anise Lifestyle Lingerie collects various personal information from users, including name, email address, phone numbers, addresses, and IP addresses. This information is collected primarily for order processing and account management purposes.
Credit Card Information
Credit card details are handled securely through the payment partner's systems and are not stored on Anise Lifestyle Lingerie's servers.
Non-Personal Information
The website may also gather non-personal information such as browsing patterns, traffic data, and site usage statistics to improve user experience.
Newsletter Subscription
Users have the option to subscribe to newsletters, and Anise Lifestyle Lingerie provides an easy opt-out mechanism for those who no longer wish to receive them.
Use of Cookies
The website uses cookies to enhance user experience and track shopping cart contents, previous purchases, and browsing behavior. Users have the option to disable cookies in their browser settings.
Use of Personal Information
Personal information may be used for order processing, payment processing, account management, and internal marketing purposes. Anise Lifestyle Lingerie ensures that personal information is not shared with third-party companies for purposes other than fraud prevention and legal obligations.
Security Measures
Anise Lifestyle Lingerie uses a website provider (WIX) that is committed to the highest international privacy and security regulations.
Changes to Personal Information
Users can update their personal information by signing in to their account on the Anise Lifestyle Lingerie website or contacting us.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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